We sinicerely adhere the principle of “customer first, cooperation best” and do our best to offer every customer the “professional serious,active,efficient” seafreight ,airfreight and landing service. In order to strengthen customer service level,,improve company`s reputation,our comopany provide a wide range of policy services as follow.
Regular customer satisfaction survey
We would do a large-scale annual survey of customer satisfaction for our current customers, tracking for customers comment on our service, constantly enhance customer satisfaction.
Customer review and tracking
In order to reduce the loss of customers, for those who stop our mutual cooperation over at least three months.We would arrange a specific department tocollect those leads regularly and forward them to sales department for further following up.
The Holiday Blessing
With the approaching of every important festival, our customer service will offer our valued customer warm holiday wishes.Beside the general cargo transport, Noside has business with all kinds of Machine equipment transportation. We have abundance experience of running special containers such as Open-top container, Flat rack container, and Frame Container. Providing high quality assembly loading, price, and stable service to many machine Corps and factories. And now, Noside is recommemding our service for special containers transport for the lane of Mid-East, Caribbean, South America, Europe.We have long term cooperation relationship with K'line /ZIM/CMA/CSCL/ESL/WHL, and secure the best price and space.
For the better service, below msg for your reference:
1>Special container is mainly used in loading special cargo.
2>And mainly is sorted as feffer container,dress hanger container,opentop container,flat rack container,tank container.
Operate Characteristic:
Because of less the Carrier, less marketing demanding, and complicated handling, we will not accept the special container order until all parts of the transportation be confirmed. Key important confirmation should be: container, price, and space. Price different from Shipping Lines, non-comparable, for many shipping Lines have no special container service. Nevertheless, the cargo’s value that used special container would be higher than general cargo.